Terms & Conditions | Privacy Policy
Effective Date: 08/01/2025
Welcome to Hope Counseling PLLC. These Terms and Conditions (“Terms”) govern your use of our website, https://www.hopecounselingpllc.org (“Site”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
1. Informational Use Only
The content on this Site is for informational and educational purposes only. It is not intended as a substitute for professional mental health advice, diagnosis, or treatment. Visiting this Site or contacting us through it does not establish a therapist-client relationship.
2. Therapist-Client Relationship
A formal therapeutic relationship with Hope Counseling PLLC begins only after an intake session is scheduled, consent forms are signed, and treatment officially commences. Communication through the Site (e.g., contact forms, inquiries) is not considered therapy or a substitute for clinical services.
3. Privacy and Confidentiality
Any personal information you provide through this Site will be handled in accordance with our Privacy Policy, which complies with HIPAA and other applicable privacy laws. However, please note that online communication (including email or contact forms) may not be fully secure.
4. Use of Website Content
All content on this Site — including text, images, graphics, and logos — is the property of Hope Counseling PLLC or its content providers and is protected by copyright law. You may not reproduce, modify, distribute, or use our content without written permission.
5. External Links
This Site may contain links to third-party websites. Hope Counseling PLLC is not responsible for the content, accuracy, or privacy practices of external sites, and linking to them does not imply endorsement.
6. No Guarantees or Warranties
While we strive to keep the information on this Site accurate and up to date, we make no guarantees regarding its completeness, accuracy, or usefulness. Use of the Site and its content is at your own risk.
7. Limitation of Liability
Hope Counseling PLLC and its affiliates will not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of, or inability to use, the Site.
8. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted here with the new effective date. Continued use of the Site after changes constitutes acceptance of the updated Terms.
9. Governing Law
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of law provisions.
Hope Counseling PLLC ("we", "our", "us") is committed to protecting your privacy. This policy outlines how we collect, use, and protect your information when you visit hopecounselingpllc.org.
What We Collect
Personal Info: Name, email, phone, and messages you send us.
Technical Info: IP address, browser, and pages visited (via cookies or analytics tools).
How We Use It
We use your info to:
Respond to inquiries or schedule appointments
Provide counseling services
Improve our website experience
Sharing Info
We do not sell your data. We may share info with trusted service providers (e.g. web hosting or email platforms) under strict confidentiality. We follow all HIPAA requirements if you share health-related info.
Cookies & Analytics
We may use cookies or tools like Google Analytics to understand how our website is used. You can adjust your browser settings to control cookies.
HIPAA & Health Information
If you share health information, we handle it under HIPAA guidelines. You’ll receive our full Notice of Privacy Practices when starting services.
Children’s Privacy
We do not knowingly collect information from children under 13 without parental consent.
Your Rights
You can request access, correction, or deletion of your personal info. You may also opt out of marketing emails at any time.
Security
We use standard encryption and security measures to protect your data, though no method is 100% secure online.
Updates
We may update this policy from time to time. Check this page for the latest version.
Questions? Contact:
Hope Counseling, pllc
E: stephanie.spjuth@hopecounselingpllc.org
A: 1905 Sherman Street Ste 200 #1870 Denver, CO 80203